All changes to your personal information should be communicated to us no matter how small. This is to ensure that your policy remains relevant and current, and to avoid your claim being compromised should one occur at a later date. Please note that some changes to your information may result in a premium difference. There is an administration fee for updating your information
Archives: FAQs
What happens if I miss my first instalment?
If after your initial deposit has been taken you default on your first instalment you will be issued with a 7 day cancellation notice and a retry will be attempted at the next available direct debit date. If however the second retry is unsuccessful we will cancel your policy off immediately. Any our standing balances will be requested from you and any sums left unpaid will be forwarded to debt collectors for recovery. If however monies are owed back to you a refund of premiums owed will be initiated within 48 hours.
What is a no-claims bonus or discount?
A no-claims bonus (NCB), sometimes called a no-claims discount, is a car insurance discount recognised by insurance providers. It’s a count of the number of years you haven’t made a claim on your car insurance policy.
So for every year you drive without making a claim on your policy, you gain a no-claims bonus. The benefit of a NCB usually plateaus at five years, but some companies offer further discount for six or more years. The amount of discount this qualifies you for tends to vary from insurer to insurer.