As a tradesman you have probably heard your fair share of horror stories in your time, especially when it comes to rogue traders. However, even though rogue traders prey on consumers, they also have a detrimental effect on the trade industry as a whole, which means that you need to know how to spot them and what to do if you encounter an issue with one. You may also need to provide advice to one of your customers on what to do about a previous trader they had, so here Nova Insurance looks at how you can handle rogue traders: Continue reading “How to Handle Rogue Traders”
Tag: traders
Resolving Trade Disputes
Part of the beauty of being a self-employed trader is that you can usually negotiate your own prices, your working hours and also seek out new work on your own terms. The flip-side is that, unfortunately, if things go wrong, you probably haven’t got a corporate structure or a complaints department to help you resolve any disputes.
For most traders this means sitting down with a client and discussing the problems and how they can be resolved, but sometimes it’s not so simple. Here’s our guide to resolving complicated trade disputes. Continue reading “Resolving Trade Disputes”
Traders Advised to Embrace Technology
Here at Nova Insurance we often write on how important it is for traders to try new ways to improve their businesses, especially if they want to stay ahead of the competition. One method is to create an online presence, especially as more and more customers are going online to find traders. We have already seen a number of tradesmen rating sites becoming increasingly popular over the past few years, and now traders are being advised to also use digital media to advertise their services. Continue reading “Traders Advised to Embrace Technology”