As a tradesman you spend a lot of your time dealing with members of the public, which means that every now and again you will come across the odd character. If you’ve spent a long time in the trade industry you will have probably built up your people skills, however every now and again you’ll come across a customer you struggle with. So here we look at four of the most difficult types of customer and how you can deal with them: Continue reading “4 Types of Customers Tradesmen Frequently Encounter”
Tag: customers
Traders Advised to Embrace Technology
Here at Nova Insurance we often write on how important it is for traders to try new ways to improve their businesses, especially if they want to stay ahead of the competition. One method is to create an online presence, especially as more and more customers are going online to find traders. We have already seen a number of tradesmen rating sites becoming increasingly popular over the past few years, and now traders are being advised to also use digital media to advertise their services. Continue reading “Traders Advised to Embrace Technology”
4 Ways to Avoid a Salon Nightmare
If you work in a salon you probably already know there are usually a million things going on at once which means there is always the potential for something to go wrong. Furthermore, regardless of whether you specialise in hairdressing or beauty treatments you have to deal with members of the public on a constant basis, and some are not as easy as others. So here we provide four handy tips to avoid a salon nightmare: Continue reading “4 Ways to Avoid a Salon Nightmare”
4 Tips for Dealing with Shop Damages
If you have a large number of customers visiting your shop on a daily basis it is essential that you keep your premises and your stock stays safe. Unfortunately, accidents do happen quite frequently in shops, most of which are due to mistakes such as bumping into a display or knocking something off a shelf. However, if you don’t deal with damages they could start to eat into your income, which is why Nova Insurance has come up with four handy tips: Continue reading “4 Tips for Dealing with Shop Damages”
4 Ways to Attract Customers to your Salon
Owning a salon can be extremely stressful as it means that you will often have a million things on the go. Firstly, you have to make sure that all your staff are well-trained and looking after your customers at all times, and then you need to make sure that your paperwork and finances are in order. After all this you may find it difficult to find the time to sit down and think about how to improve your business by attracting new customers, however it’s actually easier than you think… Continue reading “4 Ways to Attract Customers to your Salon”